Linda Harris-Cosby
Three Timeless Principles of Leadership
Leadership Guru, Ken Blanchard has said many times that Leadership is Partnership. We do not lead in a bubble. Leadership is not Do As...
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Linda Harris-Cosby
- May 4
- 1 min
Why Do Customer Service Training in All Departments?
Customer service training is essential for any business or organization that wants to provide a high level of satisfaction and build a...
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Linda Harris-Cosby
- May 4
- 2 min
Hurricane Season Begins June First
Hurricanes are natural disasters that can cause significant damage to property and pose a serious threat to human life. It is important...
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Linda Harris-Cosby
- Nov 13, 2022
- 1 min
Small Business Bill of Rights
Small businesses are innovating, employing, and improving our communities every day. America’s 32.5 million small businesses account for...
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Linda Harris-Cosby
- Sep 8, 2022
- 1 min
Team Building for Virtual Teams
“Alone we can do so little. Together we can do so much.” This quote is attributed to Helen Keller. Psalm 133:1 says, "How good and...
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Linda Harris-Cosby
- Jul 26, 2022
- 3 min
PREVENTING BURNOUT WITHIN YOUR TEAM
More than half of employees in the United States say they’re burned out, and two-thirds say the pandemic is making their symptoms worse....
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Linda Harris-Cosby
- Jan 24, 2022
- 3 min
Team Building When Employees Work from Home
Teamwork increases camaraderie and productivity, but how can employees work together when they’re rarely in the same place? With the...
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Linda Harris-Cosby
- Oct 1, 2021
- 1 min
Using Emotional Intelligence to Cope with Bullies in your Organization
This video is a portion of a training provided for employees of the State of Illinois. Emotional intelligence is sometimes referred to as...
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Linda Harris-Cosby
- Jun 9, 2021
- 3 min
The Manager's Nightmare
If you’re going to lose sleep, let it be for a good reason; let that reason be something that, when addressed, will positively affect...
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Linda C. Harris, M.S. Training & Performance Improvement
- Feb 8, 2021
- 1 min
Keys to Becoming an Empowering Mentor
Your job as a mentor is to form a trusting relationship with the individual mentee in order to facilitate the growth of that individual.
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Linda Harris-Cosby
- Sep 23, 2020
- 1 min
Areas of Improvement in the Workplace
Identify the areas where you can improve to further your career.
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Florida Department of Financial Services
- Jul 8, 2019
- 1 min
Emergency Preparedness
As we approach storm season, it is imperative that we prepare ourselves for whatever may come. The link above contains a valuable...
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Linda Harris-Cosby, M.S.
- Mar 20, 2018
- 1 min
Does My Auto Insurance Cover Damage Caused by Potholes?
The good news is, yes, pothole damage is usually covered—provided you have collision coverage. Collision coverage, an optional portion of...
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Linda Harris-Cosby, M.S.
- Dec 26, 2017
- 1 min
Five Steps to Effective Team Leadership
Just as a strong building needs a strong foundation, so does a strong team. The foundation of any team is its leader. The strength of...
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Linda Harris-Cosby
- Jun 24, 2017
- 1 min
Manage Processes, Lead People
Organizations do an excellent job of promoting good technicians into management positions. The problem is most stop right there....
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Linda Harris-Cosby
- Mar 1, 2017
- 2 min
So You Want to be A Leader
How interesting it is when we find individuals with no idea what it takes to lead, running for office or vying for top positions within...
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Linda Harris-Cosby
- Oct 28, 2016
- 1 min
Keys to Successful Goal Setting
Goal Setting for Success Course Description Attainable goals are what will keep you and your organization moving forward in the right...
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lindaharriscosby
- Oct 14, 2015
- 1 min
Customer Service
#service #customer #extraordinary #empower #people #teller #salesclerk #telephone #callcenter
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