Linda Harris-Cosby
The Power of Mind Mapping
Elevate continuous employee learning through mind mapping and collaboration tools, promoting engagement, creativity and knowledge sharing...
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Linda Harris-Cosby
May 28, 20231 min
Three Timeless Principles of Leadership
Leadership Guru, Ken Blanchard has said many times that Leadership is Partnership. We do not lead in a bubble. Leadership is not Do As...
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Linda Harris-Cosby
May 4, 20231 min
Why Do Customer Service Training in All Departments?
Customer service training is essential for any business or organization that wants to provide a high level of satisfaction and build a...
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Linda Harris-Cosby
May 4, 20232 min
Hurricane Season Begins June First
Hurricanes are natural disasters that can cause significant damage to property and pose a serious threat to human life. It is important...
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Linda Harris-Cosby
Nov 13, 20221 min
Small Business Bill of Rights
Small businesses are innovating, employing, and improving our communities every day. America’s 32.5 million small businesses account for...
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Linda Harris-Cosby
Sep 8, 20221 min
Team Building for Virtual Teams
“Alone we can do so little. Together we can do so much.” This quote is attributed to Helen Keller. Psalm 133:1 says, "How good and...
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Linda Harris-Cosby
Jul 26, 20223 min
PREVENTING BURNOUT WITHIN YOUR TEAM
More than half of employees in the United States say they’re burned out, and two-thirds say the pandemic is making their symptoms worse....
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Linda Harris-Cosby
Jan 24, 20223 min
Team Building When Employees Work from Home
Teamwork increases camaraderie and productivity, but how can employees work together when they’re rarely in the same place? With the...
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Linda Harris-Cosby
Oct 1, 20211 min
Using Emotional Intelligence to Cope with Bullies in your Organization
This video is a portion of a training provided for employees of the State of Illinois. Emotional intelligence is sometimes referred to as...
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Linda Harris-Cosby
Jun 9, 20213 min
The Manager's Nightmare
If you’re going to lose sleep, let it be for a good reason; let that reason be something that, when addressed, will positively affect...
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Linda C. Harris, M.S. Training & Performance Improvement
Feb 8, 20211 min
Keys to Becoming an Empowering Mentor
Your job as a mentor is to form a trusting relationship with the individual mentee in order to facilitate the growth of that individual.
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Linda Harris-Cosby
Sep 23, 20201 min
Areas of Improvement in the Workplace
Identify the areas where you can improve to further your career.
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Florida Department of Financial Services
Jul 8, 20191 min
Emergency Preparedness
As we approach storm season, it is imperative that we prepare ourselves for whatever may come. The link above contains a valuable...
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Linda Harris-Cosby, M.S.
Mar 20, 20181 min
Does My Auto Insurance Cover Damage Caused by Potholes?
The good news is, yes, pothole damage is usually covered—provided you have collision coverage. Collision coverage, an optional portion of...
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Linda Harris-Cosby, M.S.
Dec 26, 20171 min
Five Steps to Effective Team Leadership
Just as a strong building needs a strong foundation, so does a strong team. The foundation of any team is its leader. The strength of...
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Linda Harris-Cosby
Jun 24, 20171 min
Manage Processes, Lead People
Organizations do an excellent job of promoting good technicians into management positions. The problem is most stop right there....
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Linda Harris-Cosby
Mar 2, 20172 min
So You Want to be A Leader
How interesting it is when we find individuals with no idea what it takes to lead, running for office or vying for top positions within...
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Linda Harris-Cosby
Oct 28, 20161 min
Keys to Successful Goal Setting
Goal Setting for Success Course Description Attainable goals are what will keep you and your organization moving forward in the right...
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lindaharriscosby
Oct 14, 20151 min
Customer Service
#service #customer #extraordinary #empower #people #teller #salesclerk #telephone #callcenter
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