Linda Harris-CosbyOct 1, 20211 minUsing Emotional Intelligence to Cope with Bullies in your OrganizationThis video is a portion of a training provided for employees of the State of Illinois. Emotional intelligence is sometimes referred to as...
Linda Harris-Cosby, M.S.Dec 26, 20171 minFive Steps to Effective Team LeadershipJust as a strong building needs a strong foundation, so does a strong team. The foundation of any team is its leader. The strength of...
Linda Harris-CosbyJun 24, 20171 minManage Processes, Lead PeopleOrganizations do an excellent job of promoting good technicians into management positions. The problem is most stop right there....
lindaharriscosbyOct 14, 20151 minCustomer Service#service #customer #extraordinary #empower #people #teller #salesclerk #telephone #callcenter