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PREVENTING BURNOUT WITHIN YOUR TEAM
More than half of employees in the United States say they’re burned out, and two-thirds say the pandemic is making their symptoms worse....
Linda Harris-Cosby
Jul 26, 20223 min read


Team Building When Employees Work from Home
Teamwork increases camaraderie and productivity, but how can employees work together when they’re rarely in the same place? With the...
Linda Harris-Cosby
Jan 24, 20223 min read
Using Emotional Intelligence to Cope with Bullies in your Organization
This video is a portion of a training provided for employees of the State of Illinois. Emotional intelligence is sometimes referred to as...
Linda Harris-Cosby
Oct 1, 20211 min read


The Manager's Nightmare
If you’re going to lose sleep, let it be for a good reason; let that reason be something that, when addressed, will positively affect...
Linda Harris-Cosby
Jun 9, 20213 min read


Keys to Becoming an Empowering Mentor
Your job as a mentor is to form a trusting relationship with the individual mentee in order to facilitate the growth of that individual.
Linda Harris-Cosby
Feb 8, 20211 min read


Areas of Improvement in the Workplace
Identify the areas where you can improve to further your career.
Linda Harris-Cosby
Sep 23, 20201 min read


Emergency Preparedness
As we approach storm season, it is imperative that we prepare ourselves for whatever may come. The link above contains a valuable...
Linda Harris-Cosby
Jul 8, 20191 min read


Does My Auto Insurance Cover Damage Caused by Potholes?
The good news is, yes, pothole damage is usually covered—provided you have collision coverage. Collision coverage, an optional portion of...
Linda Harris-Cosby
Mar 20, 20181 min read


Linda Harris-Cosby
Jan 7, 20180 min read
Five Steps to Effective Team Leadership
Just as a strong building needs a strong foundation, so does a strong team. The foundation of any team is its leader. The strength of...
Linda Harris-Cosby
Dec 26, 20171 min read


Manage Processes, Lead People
Organizations do an excellent job of promoting good technicians into management positions. The problem is most stop right there....
Linda Harris-Cosby
Jun 24, 20171 min read
So You Want to be A Leader
How interesting it is when we find individuals with no idea what it takes to lead, running for office or vying for top positions within...
Linda Harris-Cosby
Mar 2, 20172 min read


Keys to Successful Goal Setting
Goal Setting for Success Course Description Attainable goals are what will keep you and your organization moving forward in the right...
Linda Harris-Cosby
Oct 28, 20161 min read


Customer Service
#service #customer #extraordinary #empower #people #teller #salesclerk #telephone #callcenter
Linda Harris-Cosby
Oct 14, 20151 min read


Linda Harris-Cosby
Jul 28, 20150 min read
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